Reference

menar4d Privacy Policy for Your Account

Our menar4d Privacy Policy gives you a clear view of what we collect when you open an account, verify your phone, use a mobile device or check DANA…

Clear data purposesWallet details explainedAccount access choices
menar4d menar4d Privacy Policy for Your Account
CONTACT ROUTES

Where Privacy Questions Meet Account Help

A privacy question should not leave you guessing which account step matters.

Account data request Use the contact route displayed in account help to ask what personal details are…
Wallet record question When DANA, OVO, GoPay or QRIS status looks unfamiliar, share the transaction reference rather…
Device access concern Tell us when a mobile or desktop session appears unfamiliar.
DATA PRACTICE

Data Choices Across Mobile And Wallet Steps

We keep this policy practical by tying each data choice to an action you recognise, such as phone verification, a wallet status check or a mobile login.

Data we receive

We may receive account contact details, phone verification results, login timestamps, device signals and payment references from DANA, OVO, GoPay…

Cookies on mobile

Cookies can keep your signed-in path available and help us understand page loading on your phone.

Account security

Phone verification and sign-in records help us recognise account access.

Retention periods

We retain records only for the period needed for the stated account, security, transaction or legal purpose.

Request a change

You can ask us to correct inaccurate account details through the contact route in account help.

Who handles requests

Our account-help contact route receives privacy requests and sends them for handling.

Privacy Policy Questions Before Account Access

These answers address the practical searches you may make before opening an account or checking a wallet record. If your situation involves a local restriction, a device concern or an account detail that needs correction, use the contact path described above and refer to the current Privacy Policy.

It covers account details, phone verification, device records, cookies, wallet and bank-transfer references, security handling, retention and requests to access or correct your personal details.

We may collect contact details, verification results, sign-in activity and device signals needed for account access. We also receive transaction references when you use DANA, OVO, GoPay or QRIS.

Yes. The policy explains how we use DANA and QRIS references and status records to match an account transaction, respond to a receipt question and investigate an unfamiliar payment event.

Cookies can remember your session and help us assess page loading on a phone or desktop. You can change browser settings, but disabling some cookies may require another sign-in.

Contact us through the account-help route shown after sign-in. State which detail is inaccurate and provide a reachable contact method; we may verify account ownership before making a change.

We keep each record for the period needed for its stated account, security, transaction or legal purpose. Login records and payment references may therefore have different retention periods.

Access and eligibility depends on local law. Where local law permits, you can use the account path available to your region; privacy requests remain available through the stated contact route.